You probably trust the Better Business Bureau (BBB) to provide you with reliable consumer information. Recently, the BBB issued a stern warning to consumers regarding door-to-door alarm salespeople. The organization has received numerous complaints from homeowners across North America regarding the high-pressure sales tactics, deceptive methods, and general annoyances they’ve experienced after alarm salespeople knocked on their doors.
This is no small problem. More than 2,000 consumers call each year regarding alarm salespeople. If your local BBB chapter hasn’t issued a warning, they are likely to very soon. That’s because summer is the “hunting season” for door-to-door alarm company sales.
“Every summer, alarm salesmen hit the pavement; and every summer, BBB receives a rash of complaints from consumers who feel they were ripped off,” said Steve Cox, BBB spokesperson. “Even if the salesperson claims it’s a limited offer and they must act now, consumers must always stop and do their research before purchasing any products or services.”
Complainants allege that salespeople use high-pressure tactics, and promise services that are not included in the final contract. Additionally, the BBB believes these companies are not attaining the correct licensing to sell door-to-door – or, to legally sell and install alarm systems at all. The BBB advises you to deal only with reputable firms, like Lifeline Fire and Security. Resist the urge to fall for a “free” alarm system offer if you switch your service to the sales person’s company. Trust us: A monthly monitoring fee will still apply.
Any sales claims should be checked out thoroughly before committing to a contract. Trust the advice of the BBB, the number one consumer information resource in the United States: Don’t fall for an alarm sales scam, no matter how friendly the person at the door is.
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