This is no small problem. More than 2,000 consumers call each year regarding alarm salespeople. If your local BBB chapter hasn’t issued a warning, they are likely to very soon. That’s because summer is the “hunting season” for door-to-door alarm company sales.

“Every summer, alarm salesmen hit the pavement; and every summer, BBB receives a rash of complaints from consumers who feel they were ripped off,” said Steve Cox, BBB spokesperson. “Even if the salesperson claims it’s a limited offer and they must act now, consumers must always stop and do their research before purchasing any products or services.”

Complainants allege that salespeople use high-pressure tactics, and promise services that are not included in the final contract. Additionally, the BBB believes these companies are not attaining the correct licensing to sell door-to-door – or, to legally sell and install alarm systems at all. The BBB advises you to deal only with reputable firms, like Lifeline Fire and Security. Resist the urge to fall for a “free” alarm system offer if you switch your service to the sales person’s company. Trust us: A monthly monitoring fee will still apply.

Any sales claims should be checked out thoroughly before committing to a contract. Trust the advice of the BBB, the number one consumer information resource in the United States: Don’t fall for an alarm sales scam, no matter how friendly the person at the door is.

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