- Why should I trust a Lifeline Fire and Security system over other alarm systems?
- How is Lifeline Fire and Security’s system better than others?
- How does the Lifeline Fire and Security system work?
- What is LIFELINK live two-way communication, and what does it mean for you and your family’s safety?
- What about a warranty?
- Why is the Lifeline Fire and Security system the most effective deterrent?
- Why would I sign a 3-year contract with Lifeline Fire and Security?
- Do I own the equipment?
- Does Lifeline Fire and Security protect my entire house?
- Can I activate the alarm system when I am home alone?
- I have pets, can I still have an alarm system installed?
- Can Lifeline Fire and Security listen in and invade my privacy?
- I have another alarm company's system. Can I have the LIFELINK features installed?
- Is Lifeline Fire and Security a licensed contractor?
Why should I trust a Lifeline Fire and Security system over other alarm systems?
Lifeline Fire and Security is more than just an alarm company, we are a life safety company that is dedicated to protecting your home and family around the clock from the threats of crime, fire and medical emergency.
Lifeline Fire and Security is proud to be locally owned and based on Oahu. Our main objective is to improve the quality of life in our community and protect the families of Hawaii with the spirit of Aloha.
Our state of the art products combined with our dedicated team of highly trained professionals provide our customers with the highest level of protection, service and response. We protect life and property 24 hours a day, every day.
How is Lifeline Fire and Security’s system better than others?
The system that Lifeline Fire and Security provides is the only home protection system that provides instant verification. The Lifeline system provides this verification through its exclusive LIFELINK live two-way voice communication.
This key feature enables our customers to be connected to a highly trained operator 24 hours a day, 7 days a week.
Other alarm systems do not provide an instant response. In fact, they make you wait in a queue once they receive your signal and then proceed to phone your house to determine if it is a false alarm. This procedure wastes valuable time during an emergency when every second counts.
How does the Lifeline Fire and Security system work?
Lifeline Fire and Security’s exclusive LIFELINK live two-way wireless system works through your existing telephone line. In the event of an alarm, a highly trained emergency response operator will communicate directly with you, a family member or an actual intruder. Contacts and Motion Sensors are strategically positioned throughout your house to ensure maximum security for you and your family.
What is LIFELINK live two-way communication, and what does it mean for you and your family’s safety?
LIFELINK is a two-way wireless voice communication system that is exclusive to a Lifeline Fire and Security system. By using this system, we can speak directly to an intruder or simply hear what is happening in the home to determine if someone is in trouble or needs help.
If a member of your family has a medical condition or has a serious accident, you can be assured that a highly trained operator will respond in seconds and will be able to send the proper authorities while providing them with critical information that can save someone’s life.
Other alarm companies may tell you that they provide voice communication, but it is only in a pre-recorded chip. It is not LIVE, and it is only one-way.
What about a warranty?
Lifeline Fire and Security provides a Lifetime Warranty. That means that as long as your home is monitored with Lifeline Fire and Security and Monitronics, you will have a complete warranty on your system. There is no charge for labor or replacement parts. As the exclusive Monitronics dealer in the state of Hawaii, we sell, install, service, and monitor the equipment ourselves so there is no need to worry about who is protecting your house.
Other alarm companies offer a limited warranty and charge extra if you want an extended warranty. In addition, some of our competitors outsource their installation and service to sub contractors, so you never really know with who might be working on your system.
Why is the Lifeline Fire and Security system the most effective deterrent?
The Lifeline Fire and Security logo has the highest deterrent value of any alarm system because of our exclusive LIFELINK two-way voice communication. When an intruder enters your home he is greeted by an ear piercing siren followed by the voice of a live emergency response operator that will immediately ask for a password. If the password is not confirmed, our operator will inform the intruder that the police are on the way and to leave your home immediately.
Our state of the art monitoring equipment will allow us to follow the path of an intruder in your home. We are also able to direct the police to the exact location of the intruder.
Why would I sign a 3-year contract with Lifeline Fire and Security?
A commitment of this length is standard in the industry. In fact, some of our competitors have 5 year contracts and at the end of the 5 years, you don’t even own the system. Lifeline’s 3-year agreement means that your rates are guaranteed not to increase for the length of the contract. And, after the 3 year term, you will own the system outright. Lifeline also provides a complete warranty for all parts and labor while your system is monitored by our company.
Do I own the equipment?
Yes. After the initial 3 year term you will own the entire system. Make sure to ask about our exclusive system for life guarantee and our lifetime warranty.
Does Lifeline Fire and Security protect my entire house?
Lifeline Fire and Security offers you the ability to tailor the system to your specific needs. Whether it is to protect your entire house or selected rooms, you can choose the number of sensors to install. We have found that our standard package is sufficient for the average house, however if you wish to add extra protection, the system is completely adaptable to your individual needs.
Can I activate the alarm system when I am home alone?
Absolutely! The sensors in your system can be positioned in your home to protect areas around you. Also, a panic button can be installed for extra peace of mind.
I have pets, can I still have an alarm system installed?
Over 25% of Lifeline Fire and Security customers have pets. We know that pets are members of the family and we protect them as well. The sensors are pet friendly for pets that are 40lbs or less, for larger pets we can customize the system to allow larger pets to roam freely in the home. Because our system is wireless it is very easy to adapt for pets.
Can Lifeline Fire and Security listen in and invade my privacy?
No, it is not possible; we guarantee it. Not only is eavesdropping illegal, our LIFELINK two-way communication technology is not designed to initiate a call. The LIFELINK system can only be initiated in the event an alarm.
I have another alarm company's system. Can I have the LIFELINK features installed?
Give us a call. All competitive systems can be easily converted to include these advanced and affordable features.
Is Lifeline Fire and Security a licensed contractor?
Yes, we are a licensed contractor in the State of Hawaii. Our License Number is C-24413. Some companies operate with out this license and do not comply with policies and standards that are set by the State for your protection.
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